PLENORA TERMS & CONDITIONS
Last Updated: September 28, 2026
Welcome to Plenora.
These Terms & Conditions (“Terms”) govern your access to and use of the Plenora website, mobile application, and related services (collectively, the “Service”).
Plenora is a neighborhood platform designed to help people discover, share, trade, and give away homegrown food, homemade goods, plants, and other locally shared items.
By creating an account, accessing, or using Plenora, you agree to these Terms.
If you do not agree to these Terms, do not use the Service.
1. About Plenora
Plenora provides technology that helps people discover and communicate with other people nearby.
Plenora may provide:
Neighborhood-based listings
Requests for items
Search and discovery
Matching and recommendations
Private messaging
AI-assisted listing creation
AI-assisted search and messaging
Community activity
Referrals and invitations
Notifications
SMS communications
Other features introduced from time to time
Plenora is a platform.
Unless expressly stated otherwise, Plenora is not the seller, buyer, grower, producer, manufacturer, distributor, delivery provider, or owner of items listed by users.
2. Eligibility
You must meet the minimum age required to use Plenora in your jurisdiction.
You may not use Plenora if you are prohibited from doing so under applicable law.
If you create an account on behalf of another person or organization, you represent that you have authority to do so.
3. Your Account
You are responsible for providing accurate information when creating your account.
You are responsible for:
Maintaining the security of your account
Keeping your password confidential
Maintaining an accurate phone number and email address
All activity occurring through your account
Notifying Plenora promptly of unauthorized access
You may not create an account using another person’s identity without authorization.
You may not impersonate another person or organization.
4. Neighborhood and Location Information
Plenora uses location information to provide neighborhood-based discovery and matching.
You may select or modify certain location and radius preferences.
You understand that changing your location settings may change the listings, requests, recommendations, and people shown to you.
You should not use Plenora to determine or infer another person’s exact home address.
Users should not post another person’s private address, location, phone number, or other personal information without authorization.
5. Listings and User Content
Users may create listings, requests, profiles, photographs, descriptions, messages, and other content (“User Content”).
You are solely responsible for the User Content you submit.
You represent that:
You have the necessary rights to submit the content.
The content is accurate to the best of your knowledge.
The content does not violate applicable law.
The content does not infringe another person’s rights.
You will not intentionally misrepresent an item or its condition.
You will not use Plenora to facilitate prohibited or unlawful activity.
Plenora does not guarantee the accuracy, quality, safety, legality, freshness, availability, or condition of any item listed by a user.
6. Food and Homemade Goods
Users are responsible for complying with all applicable laws and regulations concerning food, agricultural products, homemade goods, plants, animals, and other items they list or exchange.
Plenora does not independently inspect, test, certify, approve, or guarantee food or other goods listed by users.
Users are responsible for accurately communicating relevant information about items they offer, including ingredients, allergens, condition, origin, or other information where applicable.
Users should exercise appropriate caution before consuming, using, or accepting an item from another user.
7. Prohibited Content and Activities
You may not use Plenora to:
Break the law
Commit fraud
Scam or deceive another person
Harass, threaten, stalk, or intimidate another person
Impersonate another person
Publish another person’s private information without authorization
Distribute malware or malicious code
Circumvent platform security
Spam users
Create fake accounts for abusive purposes
Manipulate referrals or rewards
Attempt to access another user’s account
Collect information about users for unauthorized purposes
Use automated systems to scrape or harvest Plenora data without permission
Facilitate illegal transactions
List prohibited goods or services
Engage in discriminatory or abusive conduct
Use Plenora in a manner that creates unreasonable safety risks
Plenora may remove content or restrict accounts that violate these Terms or applicable law.
8. Transactions and Exchanges
Plenora is primarily designed around local sharing, giving, and trading.
Unless a particular feature expressly states otherwise, Plenora does not act as a party to transactions or exchanges between users.
If users agree to exchange, trade, give, sell, or otherwise transfer an item, the users are responsible for that arrangement.
Plenora does not guarantee that another user will:
Provide an item
Provide an item as described
Complete a trade
Attend a scheduled pickup
Respond to a message
Provide safe or lawful goods
Users are responsible for evaluating whether an exchange is appropriate.
9. Meetings and Pickups
Plenora may allow users to coordinate pickups or meetings.
You are responsible for deciding whether, where, and when to meet another user.
For personal safety, users should consider appropriate precautions, including meeting in a safe location and avoiding disclosure of unnecessary personal information.
Plenora does not supervise meetings or pickups and does not guarantee the identity, behavior, or intentions of another user.
10. Messaging
Plenora may allow users to communicate through messages.
You agree not to use messaging to:
Spam
Harass
Threaten
Defraud
Solicit unlawfully
Send malicious links or files
Collect personal information for unauthorized purposes
Circumvent Plenora’s safety systems
Plenora may use automated systems and moderation tools to detect spam, abuse, fraud, and violations of these Terms.
11. Artificial Intelligence
Plenora may use artificial intelligence to provide features including listing generation, image recognition, recommendations, search assistance, suggested replies, conversation summaries, and other assistance.
AI-generated information may be incomplete or inaccurate.
You are responsible for reviewing AI-generated content before publishing, sending, relying upon, or acting on it.
You should not rely on Plenora’s AI features as professional advice, including medical, legal, financial, food-safety, agricultural, or other professional advice.
12. Recommendations and Matching
Plenora may recommend listings, users, requests, messages, or other content based on information such as:
Location
Selected radius
Interests
Listings
Requests
Activity
Preferences
Seasonality
Previous interactions
Recommendations are automated suggestions and do not constitute guarantees that an item, person, or opportunity is appropriate for you.
13. SMS Communications
If you provide your phone number and consent to receive SMS communications from Plenora, you authorize Plenora and its service providers to send applicable text messages.
These may include:
Verification codes
Account notifications
Security alerts
Messages relating to activity on Plenora
Listing or match notifications
Community notifications
Reminders
Other messages you have requested or authorized
Message and data rates may apply.
Message frequency varies.
You may opt out of optional SMS communications by following the instructions in the message, including replying STOP where supported.
You may receive certain essential transactional or security messages even after opting out of promotional or optional communications where permitted by law.
For assistance, follow the instructions provided in the applicable message or contact Plenora.
14. Notifications
Plenora may send push notifications, email notifications, or SMS notifications depending on your settings and the permissions you provide.
You can control many notification preferences through your device or Plenora account settings.
15. Referrals and Community Programs
Plenora may offer invitations, referrals, badges, founding-member status, rewards, or similar community programs.
Participation may be subject to additional rules.
You may not:
Create fake accounts to obtain rewards
Spam people with invitations
Misrepresent referral benefits
Manipulate referral systems
Use automated systems to generate referrals
Plenora may modify or discontinue rewards and referral programs at any time, subject to applicable law.
16. Intellectual Property
The Service, including its software, design, trademarks, logos, graphics, text, interfaces, and other materials provided by Plenora, is owned by or licensed to Plenora and is protected by applicable intellectual-property laws.
Except as expressly permitted by law or by Plenora, you may not:
Copy the Service
Modify the Service
Reverse engineer the Service
Sell or sublicense the Service
Create derivative works from the Service
Use Plenora branding without permission
Scrape or systematically collect content from the Service
17. Your License to Plenora
By submitting User Content, you grant Plenora a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display, transmit, modify as technically necessary, and distribute that User Content as reasonably necessary to operate, maintain, improve, and provide the Service.
This license continues for as long as necessary to provide the Service and to satisfy legitimate operational, legal, security, backup, and recordkeeping requirements.
You retain ownership of your User Content, subject to the rights granted in these Terms.
18. Removing User Content
You may be able to delete or modify User Content through the Service.
Plenora may remove or restrict access to User Content that we reasonably believe:
Violates these Terms
Violates applicable law
Creates a safety or security risk
Is fraudulent or deceptive
Infringes another person’s rights
Is abusive or harmful
Interferes with the operation of the Service
19. Account Suspension and Termination
You may stop using Plenora at any time.
Plenora may suspend or terminate an account where reasonably necessary to:
Protect users
Prevent fraud or abuse
Enforce these Terms
Comply with law
Protect the Service
Address security concerns
Investigate prohibited activity
Where appropriate, Plenora may provide notice or an opportunity to resolve an issue.
Termination does not eliminate obligations that by their nature should survive termination.
20. Privacy
Your use of Plenora is also governed by our Privacy Policy.
The Privacy Policy explains how Plenora collects, uses, shares, and protects information.
21. Third-Party Services
Plenora may depend on or integrate with third-party services.
These may include cloud infrastructure, authentication services, communications providers, analytics services, mapping services, AI services, app stores, and other technology providers.
Third-party services may have their own terms and privacy policies.
Plenora is not responsible for third-party services outside Plenora’s control.
22. Availability of the Service
We work to keep Plenora available and reliable, but we do not guarantee that the Service will always:
Be available
Be uninterrupted
Be error-free
Be secure
Be compatible with every device
Contain accurate or complete information
We may modify, suspend, or discontinue portions of the Service from time to time.
23. No Guarantee Regarding Users or Items
Plenora does not conduct comprehensive background checks on users unless expressly stated for a particular feature.
We do not guarantee:
A user’s identity
A user’s intentions
The accuracy of a user’s profile
The safety of an interaction
The quality or safety of an item
The legality of an item
The accuracy of a listing
Completion of a trade or exchange
You are responsible for exercising reasonable judgment when interacting with other users.
24. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLENORA PROVIDES THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS.
PLENORA DISCLAIMS WARRANTIES THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
25. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLENORA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLENORA’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL BE LIMITED TO THE GREATER OF:
THE AMOUNT YOU PAID TO PLENORA FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
ONE HUNDRED U.S. DOLLARS (US $100).
This limitation does not apply where prohibited by applicable law.
26. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Plenora and its affiliates, officers, directors, employees, contractors, and agents from claims, liabilities, damages, losses, and expenses arising from:
Your violation of these Terms
Your User Content
Your misuse of the Service
Your violation of another person’s rights
Your violation of applicable law
Your interactions or transactions with other users
27. Dispute Resolution
Before bringing a formal legal claim, you agree to give Plenora an opportunity to address the issue by contacting us at the address provided below.
Nothing in these Terms prevents you from exercising rights that cannot legally be waived.
If applicable law requires a specific dispute-resolution process, that process will apply.
28. Governing Law
These Terms will be governed by the laws of WY, without regard to its conflict-of-law principles, except where mandatory law in your jurisdiction requires otherwise.
Any provisions concerning jurisdiction, venue, arbitration, or dispute resolution will apply only to the extent permitted by applicable law.
29. Changes to These Terms
We may update these Terms from time to time.
When material changes are made, we may provide notice through the Service, email, or another appropriate method.
Your continued use of Plenora after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
30. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
31. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the agreement between you and Plenora concerning your use of the Service.
32. Contact Us
Questions regarding these Terms may be sent to:
Plenora
Legal / Privacy
PROLIBERTY INC
DBA: Plenora, Inc
4522 W Village Dr #6109 Tampa, FL 33624-3429 United States
Email: ryan.plenora@gmail.com
33. Apple App Store / Google Play
If you obtain the Plenora application through a third-party app store, additional terms imposed by that app store may apply to your use of the application.
The app store is not responsible for providing maintenance or support for Plenora except as required by its own terms or applicable law.
Where required, the applicable app-store terms concerning purchases, refunds, support, and other matters will apply in addition to these Terms.